Category Archives: Relationship Assets

Update to: Plane Crash in San Diego: Too Close for Anyone

uc-crash proximity to friends & familyI’ve added more photos, links and details for those interested in this event. Click on the photos to enlarge them. Scroll down for yesterday’s post.


Here is today’s post from CNN with video, photos and updates:
http://www.cnn.com/2008/US/12/09/military.jet.crash/index.html

Yesterday’s post:
In my last post I told you about seeing the returning Space Shuttle as it flew over our home on its glide path for landing in the desert. The sonic boom shook our house. Now take a look at today’s news:

From Channel 10 News SAN DIEGOA disabled Miramar-based fighter jet crashed and exploded in flames in a University City-area neighborhood moments after the pilot safely ejected Monday, killing three people on the ground with one other unaccounted for, authorities reported.
The F/A-18D Hornet plunged to the ground near Cather Avenue and Huggins Street, about a mile northwest of Marine Corps Air Station Miramar, just before noon, according to San Diego police and the Federal Aviation Administration.
The pilot, who had been on a training flight over the ocean and was heading toward the military base when the accident occurred, parachuted into an overgrown area near University City High School, landing in a tree.

My former home was three blocks from this crash site!
Close enough to crack the windows or knock things off the shelves. Whew!
God bless the poor souls who lost their lives in the crash, and thank God there weren’t even more casualties. He crashed into a neighborhood of “patio” homes, with very small yards separating them.

To put this into perspective for you, here is the link to Google Maps showing the crash site and my former home. Huggins to Rock Valley on Cather.

If you don’t know me then you have no particular reason to care about this proximity, but I’d like for you to consider how any of us could, at any moment be taken away by something that either drops from the sky or arrives in another unexpected way. This life is way too precious and too delicate for us to let opportunities go by.

Stop today and think about someone you need to connect with, or a thank you or “I love you” that needs to be said. Think of the folks whom you haven’t told that you appreciate what they do. Now is the time, this is the place and you are the one to do it.
Live fully, love openly and leave a legacy.
You never know when it might become too late.

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Webinar with Jim Cathcart Nov. 18th

Intelligent Motivation for a Challenging World – Webinar with Jim Cathcart

Do you or your team need some Intelligent Motivation? Simple motivation is merely generating enthusiasm. It is occasionally useful and effective but hardly lasting or of strategic value. Intelligent Motivation, on the other hand, is determining what is important, identifying what action is needed and doing what is necessary to generate and sustain that action.

Jim Cathcart, Intelligent Motivation for a Challenging World

Jim Cathcart, Intelligent Motivation for a Challenging World

elifeplans

If you need “Intelligent Motivation” then you need to be on our upcoming webinar, hosted by David Bush, CEO and Founder of eLifePlans.com as he is joined by Motivation Expert, Jim Cathcart. He is the founder and President of Cathcart Institute, Inc. and one of the most widely recognized professional speakers in the world.

During this 1 hour webinar Jim will speak on how:
– Motivation needs to be intelligently done
– Motivation is about acting on motives
– To determine what matters to you
– To identify ways to get yourself to do what needs to be done when it needs to be done

If a person is not “motivated” to do good work then they probably won’t do it. And if a person has no self-driven motive for excellent performance then they will have to be continually motivated by others. If this sounds like you or your team, you need to be on this webinar!

Jim is known worldwide for his ability to engage, inspire and motivate an audience. He has worked as a corporate executive, training director, entrepreneur, psychological researcher, meeting planner and association executive. He has managed people, products and payrolls for over 32 years. He has also researched and field tested his methods through 3 decades of speaking and training before 2,600 audiences in virtualy every discipline.

Title: Intelligent Motivation for a Challenging World with Jim Cathcart
Date: Tuesday, November 18, 2008
Time: 1:00 PM – 2:00 PM CST

After registering you will receive a confirmation email containing information about joining the Webinar.

System Requirements
PC-based attendees
Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista

Macintosh®-based attendees
Required: Mac OS® X 10.3.9 (Panther®) or newer

Space is limited.
Reserve your Webinar seat now at:
https://www2.gotomeeting.com/register/198519712

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Beyond “People Skills” to Relationship Intelligence ™

by Jim Cathcart

There must be 100,000 trainers, speakers and authors out there teaching people how to be more successful in dealing with others. And maybe I’m being small minded in choosing such a low number.
All I know is, when I started teaching “interpersonal communication” in the mid 1970s there were very few of us doing so. The Dale Carnegie Course still seemed new to many people despite having existed for a generation. Clients were still surprized when we suggested that they actually teach people how to: listen, communicate two-ways, understand personality differences, and manage tension levels in their communication.
In fact, in 1976 when I joined the National Speakers Association there were only a couple of hundred members. Today they have over 3,600 members. The American Society for Training & Development, ASTD, was also fairly new when I joined them in 1974. They, too, are now an international organization with tens of thousands of members.

So, in light of the fact that there is a multitude of resources to help you learn “People Skills”, let’s take it to the next level. Relationship Intelligence ™.

Premise: Your life is a series of Relationships
Our lives are lived through interactions with others.

Conclusion: If you change the mix, quality or quantity of your relationships then you will, in fact, change your life experience.

So, being more Intelligent about which relationships you develop and which you do not will have a profound effect on the quality of your life.

Complete the following sentence: “It is not what you know that counts, it is…”

Most people would answer: “It is Who you know.”

So, try this one: “It is not who you know that counts, it is…”

My recent audiences have replied, “It is who knows You!”

OK, so far we have been in familiar territory. No news yet.
Complete this sentence please: “It is not who knows you that counts, it is…”

When I ask this in my speeches and seminars nobody responds. They just look puzzled.
“You mean it isn’t who knows you? Then what does really count?”

Here is my reply: “It is who is Glad that they know you that counts the most.”
You see, until others are actually glad that they know you, you don’t have much of a relationship with them. But when you cause others to be proud of the fact that you are their friend, business contact, colleague, neighbor, healthcare provider, sales rep, service technician, or advisor…then you have built a true relationship asset.

I recently did a Tandem Sky Dive from 13,000 feet with a master jumper named Victor. I can guarantee you that, for the duration of our jump, Victor’s welfare mattered as much to me as my own. Some relationships are situation specific while others endure for the long term.

Relationships are Assets…or liabilities.

By knowing some people you open new doors of potential, by knowing others you close those doors. Ask Barack Obama how he feels about having a long-term friendship with Rev. Jeremiah Wright. What may once have been an asset, has in recent months become a profound liability. It matters who we connect with and who we avoid.
Take a look at all of the relationships in your life today and then reflect on which ones are assets and which are not. If you spend more time with the assets and diminish your contacts with the liabilities, then you will have consciously and intentionally enhanced your life.

Those are two very important words: Consciously and Intentionally.
I believe that we need to be more conscious of what is working and not working. As Peter Drucker often said, “Things that are measured tend to improve.” When we stop and reflect on things we notice more about them, and noticing more is the essence of intelligence.
We also need to become more intentional about what we do.
Professionals in every field are more likely than others in that field to make each action intentional. The most obvious of these would be sports and theater. In competitive sports every movement counts. Tennis professionals will tell you that, while awaiting a serve, not only does the placement of your feet matter, but so does where you look. Michael Phelps, the world champion swimmer, often describes how every movement and every thought needs to be intentional in competition. Actors strive to control their eye movement, vocal tones, body language and breathing when on stage. The same things count in business dealings and interpersonal situations. Politicians learn to be intensely aware of how they say things and what the implications of their actions may be.

No, I’m not saying that we need to be “always On”, but rather, I’m observing that the more often we are conscious of what we are doing and intentional in how we do it, the more often we will succeed at our task. To try to be “on” in everything we do would be very stressful and often unnecessary.

But there are levels of control that always must be in play. There are no circumstances where it is OK to do something that is illegal or immoral. So, the more we pay attention the better off we will be.

Who is glad that they know you?

The more names you can list under that heading the more assets you will have. Relationship Assets that is.
What is a “relationship asset?” It is a direct connection with someone else who also considers it important to sustain that connection with you.
Take some time to reflect on that. Make a list of all the connections you can think of in your life and then notice the ones where they feel they are getting good value from the connection.

Did you ever know someone who was really good at “people skills” and yet their success in life was quite limited? How about this, did you ever know someone who often behaved like a jerk but still managed to gain the respect and support of other people who mattered to their success? Sometimes the jerks become highly successful despite their sometimes abrasive behavior.
Note that I did not say “because of it” but rather I said “despite” it.
Bad dealings with others always has a negative effect and the better we become at interpersonal relations the more enjoyable our lives will be. But success isn’t determined by nice dealings, it is determined by right actions at the right times with the right people.

Here are four questions that are at the core of my Relationship Intelligence message:
1. What do you want?
(love, friendship, fun, money, support, opportunity, a contract, etc.)
All relationships are defined by what the participants want from the relationship.
2. Who do you know?
When you know the right people you are in a position to produce the outcomes you desire.
3. What do they want?
The better you understand their goals, desires and dreams the more you can see ways to help them get it.
4. How can you help them get what they want?
Customer loyalty should be what we seek to give rather than what we seek to get. As my friend and mentor Zig Ziglar is famous for saying, “You can get anything you want in life if you will just help enough other people get what they want.”

Take some time to reflect on today’s message. Print it out and carry it with you. Look over it again each morning and think about what it means to you. Do this for at least one month. Then drop me a note and let me know how you have changed things in your life.
Watch for more news on my upcoming book: Who is glad that they know you?
Building High-Value Relationships through increasing your “Relationship Intelligence ™.”

http://www.cathcart.com

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The Honorable Clarence Thomas, Associate Justice, US Supreme Court

by Jim Cathcart

Last night I had the privilege of attending “A Conversation” with Associate Justice of the US Supreme Court, Clarence Thomas. The event was held at Pepperdine University and was what the School of Law calls “The Second Annual William French Smith Memorial Lecture.”

Justice Thomas, Dean Starr, Associate Dean Shelley Saxer and Charles Eskridge III in Conversation (side view)

Justice Thomas, Dean Starr, Associate Dean Shelley Saxer and Charles Eskridge III in Conversation (side view)


The Dean of the School of Law is Kenneth W. Starr, a delightful and brilliant man whom I’ve come to know in the past few years since he accepted the appointment here. He has been a guest at my Sherwood Parlor Salon Discussion and Paula and I enjoy spending time with Ken and Alice Starr.
Dean of the Pepperdine University School of Law

Dean of the Pepperdine University School of Law

Yesterday’s event was inspiring on many levels. Justice Thomas spoke candidly about how he makes decisions, who he admires, what his daily life is like, where he grew up, how he has dealt with prejudice and injustice in his own life, his own Christian Faith and more. He truly open the robes and showed us who he was.
The surprizing thing is we discovered that he is not only brilliant, he’s also funny!
His humor and playfulness made it clear to all that he was happy to be there, in a great mood and having a good time.

He told us that one way in which he indoctrinates his new law clerks is to have them watch movies with him. Some of his favorites for this purpose are: Fountainhead, 300, Gods & Generals, and Saving Private Ryan. He singled out one special quote from Saving Private Ryan. After all the lives had been lost in effecting Ryan’s rescue, one of his rescuers said to him, “Earn it.” In other words, conduct your life in such a way that all this sacrifice is justified. Earn the salvation you’ve received.

He also said to us, “My law clerks are here to help me live up to my Oath. That is their job description.” I love that! The job is not the collection of tasks, it is the reason the tasks matter.
More people need to adopt that attitude, in my opinion. Job descriptions needn’t be mere lists of tasks, but rather should be statements of purpose. “Here is why your work is worthy of being paid for and here are the areas of your responsibility.” That gives people a better understanding of their real job, not just their duties.

After the conversation the Justice came over to the side of the room where Paula and I had the privilege of sitting on the front row and he greeted us individually. When he shook my hand he noticed my Speaker Hall of Fame ring and commented on it. He was truly connecting with people not merely greeting them in a token manner. An impressive fellow for sure.

Justice Thomas said that he studies the history and circumstances that existed when the Constitution and its related documents were written. He does this so that he captures, as much as possible, the original intent, instead of imposing his own opinion into the interpretation.
That, I believe, is why we need to teach American History and the foundation of our nation to all generations in perpetuity. The only way to preserve America is to teach each new generation not just what it is, but also why it exists and how unique that is in the history of the world.

Thank God for people with the character and humility of Justice Thomas.
To obtain a copy of his book “My Grandfather’s Son”, click here. I bought one yesterday and find it easy reading (with lawyers that is a major consideration) and a great insight into the making of a remarkable leader.

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Colonial Williamsburg, VA

by Jim Cathcart

Patrick Henry addressing the public about the unfair tax on tea

Patrick Henry addressing the public about the unfair tax on tea


Consider these questions as you think about the formation of a new nation.

What were the issues our Founding Fathers had to deal with?
How long was it after our Declaration of Independence from England that we won the war and achieved a general peace?
What were the internal struggles going on between Americans re: the separation from England where all their ancestors and many of them personally had grown up?
In the early stages of the struggle, what was the source of tension that caused us to finally shout “We’ve had enough!” and declare our independence?
How long did communication take to reach the colonies from England, France and even from the other colonies? What was the effect of that long delay?

Last week Paula and I toured Colonial Williamsburg, Jamestown and Yorktown, VA. We walked the Yorktown battlefield, circumnavigated the peninsula around Jamestown, and stood spellbound as various Patriots delivered public addresses on the streets of Williamsburg. It was inspiring and enlightening. It took us back to the roots of our culture and showed us (upon reflection) the parallels with countries like Afghanistan and Iraq, and even China where new leadership is faced with the same fundamental decisions of how to structure a government and society wherein personal freedom is encouraged.

The beauty of Williamsburg is that it is frozen in time. The people who live and work there are dressed and rehearsed in the mindset, history and behaviors of the 1770s. They know their history, their character’s philosophy, religion, demeanor, circumstances and vocal patterns. When you ask one of them a question about something that occured later in history, they look at you puzzled as to what you are talking about? When the president of the College of William & Mary entertained questions after a sermon in historic Wren Chapel, he inquired as to where I was from. I answered California. He had no frame of reference to understand what or where California was (for him it was still 1774) so he turned to a man from Virginia and asked where his home was.

A team of oxen roam the street during P. Henry's speech

A team of oxen roam the street during P. Henry's speech

One particularly impressive speech was delivered by Colonel George Washington. Not yet General nor President. He was encouraging a boycott of all English goods; civil disobedience if you will. He said (I paraphrase), “Are we not free to purchase or not purchase that which we wish? I am not suggesting that you break any laws, just that you refuse to continue commerce with those who are seeking so eagerly to tax us at every turn. I do not condone the destruction of another’s property as the vandals in Massachusetts did with the shipment of tea. I simply believe that the best way to stop these intrusions is to cease commerce with England.”

A younger George Washington addressing the citizens

A younger George Washington addressing the citizens


The colonists were being taxed on what England considered luxuries: paper (The Stamp Act), tea, etc. They had no representation in England that wasn’t totally biased toward the Crown so there was no way to effectively debate what the Crown imposed. They were mostly proud to be “Englishmen” but the treatment was unfair and led ultimately to such abuses of power that the colonists cried, “Enough!” and declared independence from England, thus commencing a long and costly war that claimed lives and fortunes for many years.
Here is a quote from the Yorktown Battlefield’s website as to when it finally was won.
Colonial National Historical Park – Yorktown Battlefield

On October 19, 1781, a British army under General Charles Lord Cornwallis was forced to surrender to General Washington’s combined American and French army. Upon hearing of their defeat, British Prime Minister Frederick Lord North is reputed to have said, “Oh God, it’s all over.” And it was. The victory secured independence for the United States and significantly changed the course of world history.
Size of the armies: 8,800 Americans, 7,800 French and 6,000 British
Our reliance on the support of France during this campaign is often forgotten. There were our competitive advantage. They provided the naval blockade and thousands of foot soldiers that made this victory possible.

The Marquis de Lafayette reporting on our victories

The Marquis de Lafayette reporting on our victories


In those days the way news travelled was on horseback and by ship. Sometimes it was weeks or months before people learned the “news.” Simple communication to coordinate affairs was not so simple. People had to make decisions based upon what they knew and what they assumed to be likely. Our colonists were ruled by a Governor appointed by the Crown and who answered only to the King. There were “Burgesses” to represent us but when they displeased the Governor, he’d simply dismiss them and send them home.

We had religious factions: Church of England (the official church), Romans (catholics), Lutherans, Calvinists, Baptists, Quakers, and more. Unofficial churches were simply tolerated, not accepted.
There were large contingents from other European countries and cultures. Domestically we had farmers and merchants, shipbuilders, tradesmen, and our society was largely self sufficient. If you didn’t make it, you usually didn’t have it unless you could occasionally travel into town to trade for it. Slavery was common and, though obviously wrong, so widely practiced that it was considered normal to own slaves.

Luxury travel in Williamsburg

Luxury travel in Williamsburg


When you experience, even as a tourist, the lifestyle, attitudes, daily practices and discussions in Williamsburg, you begin to understand how complex and difficult it is to create a nation.
The right balance between liberty and government. The mix of laws and freedoms. The choice of practices that run the building of public roads, establishment of services, utilities, creation of an army and determination of how it will be governed. These and more vital decisions face the new leaders.

It is important to know that without a faith in a higher power people descend into pragmatism and lose their sense of purpose and conviction. When we abandon our belief in democracy as the best way for people to govern themselves then we begin internal conflicts that lead to manipulation and deceit. When we loosen our grip on civility and standards of behavior then we become barbaric and inconsiderate. The next step is selfishness and rudeness, then agression.
But with the encouragement of faith, democracy and civility we create a culture wherein caring and sharing are encouraged. People look forward to their dealings with others and begin to consider the needs of others in even their most personal plans.

Thomas Jefferson and me working on the wording of a declaration

Thomas Jefferson and me working on the wording of a declaration


Today as we enter the last phase of our national elections it is useful to remember how tremendously complex our leadership responsibilities are. We have vital issues that must be resolved with wisdom, utilizing our accumulated knowledge of 200+ years of discussion and experimentation, and adapting to new realities never envisioned by our founders.
But as we consider this, it is refreshing to know that even in the early colonial days there were the same underlying issues to resolve. Even then, and after the war of independence, we still had those who claimed the war was unnecessary, England should be rejoined and all our efforts had been wasted. There were still rumblings of this divide to be seen generations later.

So, as you listen to the political speeches over the next several weeks, remember that this is a modern example of an ancient process. The unsavory tactics and character assasination that are so frequently used have always been part of the process. That doesn’t make them good but it eases our sense of cultural decay in witnessing them. Our society is not declining into barbarism but rather it is going through the eternal growing pains of becoming what it can be.

Freedom will always include elements that we didn’t personally choose or condone. But it, more importantly, contains the power to choose what we will do, with whom we will do it, where we will go and what we will apply our energies to. That freedom allows us to become the individuals we were genetically and divinely designed to be.
May God bless you and God Bless America.

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Relationship Intelligence in Action: A great idea for non-profit fund raising

by Jim Cathcart

An organization I’ve come to admire is the New West Symphony here in Thousand Oaks, California.
They recently sent out a promotional announcement that shows a high level of “Relationship Intelligence ™”.
Here is the link to their announcement called “The Pleasure of Your Company.”
The concept is quite simple and elegant: create a series of casual events that appeal to a wide variety of tastes and interests. Make the events affordable and orchestrate them (pardon the pun) so that all will contribute to the building of support for and involvement in your cause.
Here is some of the wisdom in this kind of thinking, in my humble opinion;
1. To do all of what you are capable of doing you will need the support of many people over an extended period of time.
2. Your dream goal is to attain the full support of all the people indefinitely.
3. Step one is to let people know you exist.
4. Step two is to make them aware of what you do.
5. Step three is to show them how well you can do it. Show them the value of it.
6. Step four is to give them a personal “sample” of the value. Get them to touch or taste the product.
7. Step five is to get them to “buy” something, to get involved on any level including volunteering.
8. Step six is to extend their involvement to full participation (related to their own capacity.)
9. Step seven is to get them involved in leadership; chairing a committee, serving on a board, holding a position, heading a fund raising or spokesperson effort, etc.
10. Step eight is to get them to take ownership in the success of the organization. Get them to feel that this is THEIR own personal cause, not just yours.

An example of this would be when the Boys & Girls Clubs publicizes their newest club and holds a grand opening or ribbon cutting event. Articles are generated, announcements are sent out, ads are bought, public service announcements are aired, email broadcasts are sent, and specific influential individuals are invited to attend. This addresses steps one, two, four and five above.
At the event itself they showcase what they do and the value that the kids get from it. This includes having kids there to talk with folks and demonstrate the club’s services. That addresses numbers three and four (showing them how well you can do it and giving them a sample.)
By having many different activities at the grand opening there is opportunity for a multitude of one time volunteers and helpers. Each of these people will in turn feel more committed to the club and the cause. This leads to their further involvement.

You can see how the concept works, from minimal contact through potential full support.
Now back to the New West Symphony’s cool idea.
They are holding twenty six events! Twenty six!
Each priced between $40 and $225 per person.
Covering everything from gourmet dining events to classes on personal organization.
Musical and non-musical events, educational and indulgent events, fun and laughter, plus history and culture. Something for everyone.
Each event is hosted by a different supporter of the New West Symphony (so nobody feels overburdened nor left out.)
The potential number of people who will get involved on all the various levels is very large.

Now contrast that to the typical approach of just holding a couple of big events per year plus a raffle.
By the way, the Symphony also holds big events such as their famous “Symphony of Wine” gala.

Relationship Intelligence ™ is being intelligent about relationships.
The New West Symphony is clearly being intelligent about theirs.
Congratulations to the Symphony and, as for the rest of us, let’s learn from their example.

For my personal assistance with your own RI initiatives please contact me at jim@cathcart.com.
Please let me know of other organizations (both for profit and non-profit) that you’ve seen exhibiting a high level of R.I.

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Jim Cathcart forms an alliance with SynergyStreet.com as Senior Advisor

MEDIA ANNOUNCEMENT
For Immediate Release

May 28, 2008

JIM CATHCART – WELL-KNOWN BUSINESS GURU AND PROFESSIONAL SPEAKER – ACCEPTS APPOINTMENT OF SENIOR ADVISOR AND SPOKESPERSON FOR SYNERGYSTREET.COM

Charlotte, NC – Tony Holden, founder of a new social networking site for business owners and entrepreneurs at www.SynergyStreet.com, has announced that Mr. Jim Cathcart has accepted the appointment of Senior Advisor and Spokesperson for SynergyStreet.

Jim Cathcart, CSP, CPAE, one of the most widely recognized professional speakers in the world, is founder and president of Cathcart Institute, Inc. and an advisor to the Schools of Business at Pepperdine University and California Lutheran University. As the author of 14 books and scores of recorded programs, his students number in the hundreds of thousands. He is a past president of the National Speakers Association (NSA), winner of the Cavett Award, member of the Speaker Hall of Fame (CPAE), Certified Speaking Professional (CSP), a member of the exclusive Speakers Roundtable, 20 of the world’s top speakers, and, in the year 2001, recipient of the Golden Gavel Award from Toastmasters International.

How SynergyStreet got connected with Jim Cathcart:
“Jim Cathcart is a master of growing High-Value Relationships. His own career is a reflection of this. When you list the names of the top speakers and authors in the business community you are also naming Jim’s contacts list. He’s in their address book and they are in his. I’ve seen him in action since 1989 and have been impressed with how widely admired he is among his colleagues and customers. He has received just about every honor that is bestowed upon professional speakers.”

Page Two
“Jim’s level of integrity, business acumen and reputation are what SynergyStreet wants for everyone. We know of no one more qualified to represent our community in the marketplace. We are thrilled that he has agreed to represent us as our Spokesperson and Senior Advisor. We encourage everyone to acquaint themselves with Jim by checking out his profile, blog and links to the storehouse of valuable information he has provided to the community at large and through his professional services as a speaker, author and trusted advisor.” –said Tony Holden, Founder & CEO of SynergyStreet.com

What Jim Cathcart has to say about SynergyStreet: “Today is the day for you to connect with as many trusted friends as you can and SynergyStreet is the place to do it. We grew up thinking that ‘Knowledge is Power’ and then discovered that the internet makes most knowledge available to everyone. So where is Power today? It is TRUST. The person with the most trust and acceptance among others is the person with the most power to succeed. Nobody makes it alone; we all need each other more than ever. “

“With SynergyStreet you now have a system within which you can connect and collaborate easily and safely. As you build your own community of trusted colleagues and friends you expand your capacity for success. Our goal at SynergyStreet is to make it easy and fun for you to conduct business and grow friendships. Our focus is bringing you Commerce, Community and Collaboration to expand your potential to succeed.”

Page Three
Cathcart Institute, Inc. has published a wide variety of learning resources in the area of human development. All of these are available as live in-person training programs as well as published works. Topics covered include: Sales Skills, Leadership, Professional Development, Self Improvement, Relationship Skills, Public Speaking, Self Motivation, Managing People, Psychology, Personality Styles, Sales Management, Marketing, Customer Relations, Customer Service Strategies, Strategic Planning, and Communication Skills.

Speech Topics include: Relationship Intelligence ™, All Leadership Begins With Self Leadership, Relationship Selling™, The Acorn Principle™: (Helping People Grow), Guaranteeing Lifetime Customer Loyalty, and Behavioral Economics: Every Action Has A Value or A Cost.

Jim Cathcart’s works are published by the world’s top publishers: St. Martin’s Press, Leading Authorities Press, Dartnell, Penguin Putnam, Macmillan India, Prentice Hall, Nightingale Conant and the University of Southern California. Relationship Selling is now translated into Chinese, Japanese, German and Finnish. Jim’s works are available in print, on DVD, CD and online.

SynergyStreet considers Jim Cathcart to be exactly the kind of person who belongs on SynergyStreet.com and we welcome him as he welcomes you to our community. As Jim often says, “Join us and let’s discover just how much more successful you can be!”
End

Caption: Jim Cathcart – Senior Advisor & Spokesperson to SynergyStreet.com
www.synergystreet.com
For further information on this announcement contact:
Dianne Stewart
BSA Public Relations & Marketing
704 .844 .1064 / 704 .777 .4842
Di@BSAPR.biz

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